Support
Movie Formats
All movies are available in
both Windows Media Video and Quicktime formats
and can be Downloaded or Streamed. Movies are MAC and AOL
friendly. You'll need the latest version of the Windows
Media Player (version 9 or higher) or the Quicktime Player
(version 7 or higher) to view these movies.
To view Windows Media Video files:
Windows users, Click
Here to download the latest version of the WM Player
for Windows
MAC users, Click
Here to download the latest version of the WM Player
for MAC.
To view Quicktime files:
Windows and MAC users, Click
Here to download the latest version of the QT Player.
I'm Having Trouble Viewing the Movies:
Please download and install the latest version of the
Windows Media Player or Quicktime Player. Read above under
"Movie Formats."
If you're still having trouble viewing the movies after
installing the latest version of the Window Media Player
or Quicktime Player, please refer to the section below
under "Member Technical Support."
DRM:
We don't use DRM. So you can download the movies to your
computer and view them forever, even after your membership
expires.
Cancel Your Membership:
To cancel your recurring CCBill subscription, Click
Here. You'll be taken to CCBill's customer support
page where you'll have the option to cancel your membership.
How to Get a Pass/Join:
Simply go to our Sign
Up Page. You have the option to join using your Credit
Card, Checking Account, or to charge your membership to
your Telephone Bill.
Lost Username/Passwords:
To retrieve your lost username or password, or to change
your username or password, Click
Here to go to CCBill's customer support page.
Member Technical Support:
If you have a problem that you cannot resolve, send an
email to support at dixter.com. MAKE SURE to include
the following information:
1) Your username or transaction number
2) A complete description of the problem with as much
detail as possible. Include any steps needed to reproduce
the problem
3) A description of your system your operating system,
which browser and media player you are using, and what
type of Internet connection you have
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